An informative and practical text that introduces new ideas, in a lively and personal way, about how to achieve creative organizational change through the power of conversation that is both easy to read and understand.

Practical - Full of guidance and practice tips
Integrative - Related ideas brought together in one text
Informative - About new methodologies and processes for change
Psychological - Based on the social sciences
Easy to understand - Complex ideas explained in straightforward manner and language
Easy to read - Stories, diagrams, well labelled sections break up the text into manageable chunks
Theoretically sound - Theory underlying practice clearly explained
Well referenced - Easy to explore ideas further
Interesting - Writen in a lively, personal tone